Terms and Conditions

TERMS AND CONDITIONS OF USE

These Terms and Conditions constitute an electronic record in terms of the Information Technology Act, 2000 and rules made there under. This electronic record is generated by a computer system and does not require any physical or digital signatures.

OVERVIEW

Your use of this website is subject to the following Terms and Conditions of Use and the terms and conditions contained herein along with the Privacy Policy form an agreement regulating your relationship with Supplify with regard to the use of its services by you. By accessing, browsing or using this website, you acknowledge that you have read and understood these Terms and Conditions of Use and agree to be bound by them with all applicable laws and regulations.

Please read these Terms and Conditions of Use carefully and ensure that you understand them before you start to use this website. If you are not agreeable to any of these Terms and Conditions of Use, please do not use this website. These Terms and Conditions of Use are subject to change and Supplify may, without prior notice to you and at any time, revise them and any other information contained in this website by updating these Terms and Conditions of Use. Please note that the restated Terms and Conditions of Use shall be effective immediately upon posting. Supplify may also make improvements or changes in the services provided by it as described in this website at any time without notice. Hence, you are advised to regularly check for any amendments or updates to these Terms and Conditions of Use. If the changes are not agreeable to you, you must stop using the website. Your continuous use of this website will signify your acceptance of the changed terms.

Except where additional terms and conditions are provided which are product specific, these Terms and Conditions of Use supersede all previous representations, understandings or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by Supplify.

ELIGIBILITY

Use of this website is available only to persons who can form legally binding contracts under the applicable law. Persons who are 'incompetent to contract' within the meaning of the Indian Contract Act, 1872 are not eligible to use this website.

GENERAL TERMS

Supplify grants you non-exclusive and non-transferable, limited permission to access and display the web pages within this website. Your failure to comply with the terms, conditions and notices on this website will result in the automatic termination of any rights granted to you, without prior notice.

Except for the limited permission in the preceding paragraph, Supplify does not grant you any express or implied rights or licenses under any patents, trademarks, copyrights or other proprietary or intellectual property rights. You may not mirror any of the content from this website on another website or in any other media.

INVITATION TO OFFER

All products, services and information displayed on this website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the Terms and Conditions of Use as listed herein. Supplify reserves the right to accept or reject your offer in part or in full. The acceptance of your order will take place upon the dispatch of the product(s) ordered. No act or omission prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. You will be notified by email as soon as possible, to confirm receipt of your order and once again to confirm dispatch and therefore acceptance of the order.

ACCURACY OF CONTENT

Supplify has taken every precaution in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and all products have been fairly described. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. To the extent permitted by applicable law, Supplify disclaims all warranties, express or implied, as to the accuracy of the information contained on this website.

USER TERMS

Such risks shall include but are not limited to misrepresentation of products, fraudulent schemes, unsatisfactory quality, failure to meet specifications, defective or dangerous products, unlawful products, delay or default in delivery or payment, cost miscalculations, breach of warranty, breach of contract and transportation accidents. Such risks further include the risks pertaining to the manufacture, importation, distribution, offer, display, purchase, sale and/or use of the products offered or displayed. You agree that Supplify shall not be liable or responsible for any damages, liabilities, costs, harms, inconveniences, business disruptions or expenditures of any kind that may arise as a result of or in connection with the afore mentioned risks.

PURCHASER TERMS

The Purchasers understand that the products placed for sale on the website have not been manufactured and/ or produced by Supplify.

In view of the above, the Purchasers understand and agree that any manufacturing or other inherent defect in a Product must be immediately communicated to Supplify who shall communicate the same to the vendor of such Product. The Purchaser further understands and agrees that such defect shall be removed / rectified by the vendor and Supplify is not responsible for any such manufacturing or inherent defect observed by the Purchaser.

Further, since Supplify is not the manufacturer/ producer of the Products placed for sale on this website, Supplify does not make any representations or warranties as to the attributes (such as quality, worth, marketability, etc.) of the products proposed to be sold on this website. Supplify accepts no liability for any errors or omissions, whether on behalf of itself or of third parties.

Please use caution, common sense and practice safe trading when using this website.

PAYMENT OPTIONS

The various modes of payment permitted by Supplify are as follows:

  • Credit Card - Payments may be made using Visa, MasterCard and American Express credit cards. To pay using your credit card, you will need your card number, the expiry date of the card and the three-digit CVV number of the card. You will then be redirected to your bank's secure page for entering your online password to complete the payment.
  • Debit Card - Payments may be made using Visa, MasterCard and American Express debit cards. To pay using your debit card, you will need your card number, the expiry date of the card and the three-digit CVV number of the card. You will then be redirected to your bank's secure page for entering your online password to complete the payment. Please note that payment can be made only in Indian Rupees and all the above payment instruments must have been issued by entities operating in India and subject to Indian regulations.
  • Net banking - You may also avail your bank's internet banking services to make payments on this website.
  • Cash on Delivery - In the event that you do not wish to adopt any of the above mentioned payment methods, Supplify allows you the convenience of paying cash upon the delivery of the product at the required destination. However, please note that the Cash on Delivery option may be availed only for purchases for a maximum amount of Rs. 40,000/-.

Please note that Supplify reserves the right, at its sole discretion, to limit the quantity of products purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same debit/credit card and also to orders that use the same billing and/ or shipping address. We will provide you a notification should such limit be applied.

FINANCIAL DETAILS

You agree, understand and confirm that the credit/ debit card details or other financial details provided by you will be correct and accurate and you shall not use the credit/ debit card or financial facility which is not lawfully owned/ obtained by you. Supplify will not be liable for any credit/ debit card fraud. The liability for use of a card fraudulently will be on you and the onus to prove otherwise will be exclusively on you.

SHIPPING POLICY

The products sold and purchased on this website will only be delivered to an address within the territory of India. We do not cater to international deliveries.

The time estimated for the delivery of a product shall be displayed along with the other product information and any reference to 'working days' or 'business days' shall mean all days excluding public holidays and Sundays.

Although an estimated time frame is provided, please note that the same is subject to factors such as the availability of the product and the destination to which the product is to be delivered.

Supplify does not guarantee that the estimated time frame provided in the product information with reference to the delivery of the product will be strictly adhered to. Shipping or delivery charges may vary with each product. The details regarding the charges applicable shall be displayed on the website along with the other product information.

Good order will be shipping within 4 to 5 working days

CANCELLATIONS

Please note that there may be certain orders that cannot be accepted and must be cancelled. Supplify reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase and inaccuracies or errors in product or pricing information. You may also be required to provide additional verifications or information before the acceptance of any order. You will be informed if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit/ debit card has been charged, the said amount will be reversed back into your card account.

You may cancel your order or some items in your order before the billing and shipping of the products. However, please note that no cancellations of any made to order or altered products will be accepted. In the event a cancellation request is received and the order has not been processed/ approved, your order shall be cancelled and the entire amount charged to you, if any, shall be reversed. You agree not to dispute the decision made by Supplify and to accept its decision regarding the cancellation.

REPLACEMENT POLICY

Any product purchased on the website may be replaced if any manufacturing defect or any other inherent defect not owing to the use of the product by the purchaser is discovered by the purchaser. Such a request for replacement may be made within 30 (thirty) days of the sale of the product. Any request for the replacement of a product shall be subject to verification of purchase and examination of the condition of the product at the time the request is made and shall be further subject to the approval of the vendor of such a product. Please note that in the event that the vendor of such a product has a specific replacement policy, the same will be displayed along with the other product information and the same will be applicable with respect to the replacement of such a product.

REFUND - RETURN POLICY

Any request for the return of a product shall be subject to verification of purchase and examination of the condition of the product at the time of return and shall be further subject to the approval of the vendor of such a product. Such a request may only be made within 30 days of the purchase of the product. Any refund against a return request made to Supplify and collected by courier from the delivery address where the product was originally delivered, shall be processed only upon receipt of the product along with the original sales invoice. Post purchase, product verification and approval of the vendor of such a product, a refund shall be processed within 5 (five) weeks from the receipt of the product by Supplify. Refund of payment charged to a purchaser's credit or debit card will only be credited back to the credit card/ debit card account which was used to pay for the original order. Please note that Supplify will not be responsible for any delays in credit to the credit/ debit card account as that is managed by the card holder's issuing bank.

RESTRICTIONS ON USAGE

The information provided by you must not in any way be misleading or false. You must not post or transmit any content (even if made in an unintended manner), if it in any way:

  1. Harasses or advocates harassment of another person;
  2.  Promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous; 
  3. Infringes upon or violates any third party's rights {(including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity}; 
  4. Promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files; 
  5. Involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing or "spamming"; 
  6. Contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page); 
  7. Tries to gain unauthorized access or exceeds the scope of authorized access to the website or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
  8.  Engages in commercial activities and/or sales such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of ‘virtual’ items related to the website without Supplify’s prior written consent.
  9. Is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
  10. Provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone; 
  11. Provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses; 
  12. Contains video, photographs, or images of another person aged 18 or older without his/her express written consent and permission or those of any minor (regardless of whether you have consent from the minor or his/her legal guardian). 
  13. Solicits gambling or engages in any gambling activity which Supplify, in its sole discretion, believes is or could be construed as being illegal;
  14. Contains viruses, time bombs, trojan horses, cancelbots, worms or other harmful or deleterious components or devices;
  15. Interferes with another user's use and enjoyment of the website or any other individual's use and enjoyment of similar services;
  16. Refers to any website or URL that, in the sole discretion of Supplify, contains material that is inappropriate for the website, contains content that would be prohibited on the website, or violates the letter or spirit of these Terms and Conditions of Use.
  17. Violate any applicable law, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  18. Otherwise creates any liability for Supplify or its affiliates.

CONFIDENTIAL AND PERSONAL DATA/ INFORMATION

Any information that is required to be collected by us shall be kept confidential in accordance with the provisions of our Privacy Policy. In addition to the same, the provisions of the following laws/ rules/ guidelines/ regulations shall be applicable to the use of this website:

  1. The provisions of Information Technology Act, 2000 relating to processing of personal data and as may be amended from time to time; 
  2. The provisions of the Information Technology( Intermediary Guidelines) Rules, 2011 as may be amended from time to time; 
  3. The provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 as may be amended from time to time

INTELLECTUAL PROPERTY RIGHTS

Supplify is the sole owner or lawful licensee of all the rights of this website and its content. Website content means its design, layout, text, images, graphics, sound, video, etc. The title, ownership and intellectual property rights in the website and its content shall remain with Supplify, its affiliates or licensors of the content, as the case may be.

Trademark

'Supplify' and related icons and logos are registered trademarks of Supplify in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.

Copyright

All content on this website is the copyright of Supplify except the third party content and links to third party websites on this website.

DISCLAIMER OF WARRANTY

Use of this website is at your sole risk. All materials, information, products and services are provided 'as is', with no warranties or guarantees whatsoever. Supplify expressly disclaims to the fullest extent permitted by law, all express, implied, statutory and other warranties, guarantees or representations including without limitation, the warranty of merchantability, fitness for a particular purpose and non infringement of proprietary and intellectual property rights. Without limitation, Supplify makes no warranty or guarantee that this website will be uninterrupted, timely, secure or error free. Information on this website, unless specifically promised or warranted to be correct, is not promised or guaranteed to be correct, current or complete and while Supplify makes its best effort to ensure accuracy of the information, data and general content, this website may contain technical inaccuracies or typographical errors. Supplify assumes no responsibility for updating this website to keep information current or to ensure the accuracy or completeness of any posted information. Accordingly, you should confirm the accuracy and completeness of all posted information before making any decision related to any services, products or other matters described in this website.

LIMITATION OF LIABILITY

In no event will Supplify be liable to any person for any direct, indirect, incidental, special, exemplary or consequential damages of an type whatsoever related to or arising from this website or any use of this website or of any website or resource linked to, referenced or accessed through this website. This exclusion and waiver of liability applies to all causes of action, whether based in contract, warranty, tort or any other legal theories.

APPLICABLE LAW

This website is created and controlled by SUPPLIFY SUPPLIES PRIVATE LIMITED PREMISE NO.21 SUGAR MARKET BUILDING, 104/114 P.D. MELLO ROAD, MUMBAI - 400009,Maharashtra, INDIA and shall be governed by the laws of India. The courts in Mumbai shall have exclusive jurisdiction in respect of all the terms, conditions and disclaimers.

DISPUTE RESOLUTION

All disputes or differences arising between you and Supplify as to these Terms and Conditions of Use or any other matter in relation to or in connection with your use of this website subject to court’s jurisdiction in Mumbai

MISCELLANEOUS

Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.

Throughout these Terms and Conditions of Use, Supplify’s ‘prior written consent’ means a communication coming from Supplify specifically in response to your request, and specifically addressing the activity or conduct for which you seek authorization.

The failure of the website to enforce any right or failure to act with respect to any breach by you under these Terms and Conditions off Use will not waive that right nor waive Supplify's right to act with respect to subsequent or similar breaches.

This website shall have the right to assign its obligations and duties as mentioned herein and in any agreement relating to any or all of its products and services to any person or entity.

Products offering